Terms & Conditions

Hassle-Free Returns

Returns are easy at Skull Pirate, simply return your purchase within 30 days of your purchase date.

Instructions for On-line Returns

Please follow the instructions below when packing and sending your product for return. It’s important to note that the instructions below must be followed in order to allow us the opportunity to process your return.

1. Send the item in its original packaging. Items must have all tags and must be in new, un-worn/un-used condition.

Outfits & Sets

1. Items purchased as part of an outfit or set must be returned as a group. The individual items that make up the set cannot be returned individually.

2. Pack the item carefully so that it will not be damaged during the shipping process. No credit will be issued for items missing components, parts, original box, packaging material, contents, accessories and/or manuals (i.e., any product not in “like new” condition).

3. Use a secure shipping method to send the item so that it can be tracked. For example, if you are sending it through the United States Postal Service, please request delivery confirmation. We are not responsible for items lost during shipping, and cannot process your return until the item is received.

5. All returns should be sent PRE-PAID to the following

Skull Pirate
P.O. Box 97032
Las Vegas, Nevada 89193-7032

Please take care in returning your items. Any item received outside of our return policy will be returned without a full refund.

Damaged or Defective Products

To return a damaged or defective item, please contact our customer service team by e-mail at info@skullpirate.com. Our customer service team will provide you with a prepaid return label and shipping instructions. Once we receive the item and have validated the damage/defect, you will be refunded the price of the item as well as any applicable taxes and shipping costs. Refunds will be issued in the original form of payment used to purchase the item. Please note that in order to receive a refund for the shipping cost of the item, you must contact our customer service team before returning the item to us, and we must be able to validate the damage/defect.

Warranties

Some of the products that are sold on the Skull Pirate website come with a manufacturer’s warranty. For additional information on the manufacturer’s warranty for a specific product, contact the manufacturer directly.

Skull Pirate’s Recalled Product Return Policy

Nothing is more important than the safety of your children. To that end, we will gladly accept returns on recalled items. Please mail your item to our address below:

Skull Pirate
P.O. Box 97032
Las Vegas, Nevada 89193-7032

A refund will be immediately processed to the original method of payment. We do not require our customers to receive a store credit for refunds.

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